For items purchased online, you can return them for a full refund within 14 days, provided it has not been used or fitted, and is returned with any packaging that form part of the goods with a valid proof of purchase. Items that are personalised, bespoke and altered to include logos/embroidery/heatseal etc are not resell-able and not eligible for a return.
If your item is faulty, please contact us by email –firstname.lastname@example.org and include the invoice number in the title. Please send goods to -
DTF Supplies Ltd
4 Boyd Street
Please retain your proof of postage. We aim to process the refund within 7 working days from receiving the return.
PAYMENT & REFUND POLICY:
In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.